MODEL OF SUCCESSFUL DIGITAL TRANSFORMATION OF HIGHER EDUCATION INSTITUTIONS
DOI:
https://doi.org/10.17770/etr2025vol3.8538Keywords:
digital transformation, higher education, model, technologiesAbstract
The significant impact of the recent global health crisis, combined with the possibility of using digital technologies to conduct online learning, represents an unprecedented opportunity to transform higher education on a European and global scale. We are all part of the digital world and the phenomenon of e-learning will be persistently present and further developed. The expectations are to build a sustainable model that will continue to be applied after overcoming all the challenges. The present article explores the theoretical concepts and the main features of the digital transformation of higher education institutions. As a result of the study some of the advantages and disadvantages of the digital learning have been analyzed. The scientific paper describes a model representing the six most important elements that drive the digital transformation process of the higher education institutions and overcome the identified disadvantages.References
A. Mikheev, Y. Serkina and A. Vasyaev, Retraction Note: current trends in the digital transformation of higher education institutions in Russia. Educ Inf Technol 28, 15455, 2023. https://doi.org/10.1007/s10639-023-11828-z.
A. Scholkmann, Resistance to (Digital) Change: Individual, Systemic and Learning-Related Perspectives. In Digital Transformation of Learning Organizations, Springer: Cham, Switzerland, 2021, pp. 219–236. ISBN 9783030558772.
C. Shahi and M. Sinha, Digital transformation: challenges faced by organizations and their potential solutions, International Journal of Innovation Science, Vol. 13 No. 1, 2021, pp. 17-33. https://doi.org/10.1108/IJIS-09-2020-0157.
I. Gigauri, V. Vasilev Z. Mushkudiani, In pursuit of sustainability: towards sustainable future through education. International Journal of Innovative Technologies in Economy, Vol. 1 (37), 2022, pp. 1-11. https://doi.org/10.31435/rsglobal_ijite/30032022/7798.
G. Westerman, C. Calméjane, D. Bonnet, P. Ferraris, A. McAfee, Digital transformation: A roadmap for billion-dollar organizations. MIT Cent. Digit. Bus. Capgemini Consult. 1, 2011, pp. 1–68.
P. Reid, Categories for barriers to adoption of instructional technologies. Educ Inf Technol 19, pp. 383–407, 2014. https://doi.org/10.1007/s10639-012-9222-z.
G. Vial, Understanding digital transformation: a review and a research agenda. The Journal of Strategic Information Systems 28(2), 2019, pp. 118–144. DOI: 10.1016/j.jsis.2019.01.003.
E. Cameron., M. Green, Making Sense of Change Management. A complete guide to the models, tools & techniques of organizational change. 2nd edition. London & Philadelphia: Kogan Page, 2009.
O. Popova, Transformation of higher education in the conditions of the digital economy. Management Issues, 5(35), 2018, pp. 158-160.
K. Ling, M. Cheng, A. Ling, C. Sin and Z. Li, Readiness of Digital Transformation among Malaysian Digital Talents. International Journal of Business and Management, 18(4), 2023, p.161. https://doi.org/10.5539/ijbm.v18n4p161
B. Nair and S. Solanki, Student perceptions of knowledge management and institutional readiness for online classes amid Covid-19 pandemic. Knowledge Management and E-Learning, 15(2), 2023, pp. 287–302. https://doi.org/10.34105/j.kmel.2023.15.016.
M. Alenezi, Digital Learning and Digital Institution in Higher Education. Education Sciences. 13(1):88, 2023. https://doi.org/10.3390/educsci13010088
A. Marks, M. AL-Ali, R. Atassi, R. A. Abualkishik, Y. Rezgui, Digital transformation in higher education: A framework for maturity assessment. Int. J. Adv. Comput. Sci. Appl. pp. 504–513, 2020.
M. Alenezi, Deep Dive into Digital Transformation in Higher Education. Educ. Sci. 11, 2021.
T. Gkrimpizi, V. Peristeras, Barriers to digital transformation in higher education institutions. In Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance, Guimarães, Portugal, 4–7 October 2022; Association for Computing Machinery: New York, NY, USA, pp. 154–160, 2022.
M. Al-Ali, A. Marks, A digital maturity model for the education enterprise. Perspect. Policy Pract. High. Educ. 26, pp. 47–58, 2022.
L. S. Rodrigues, Challenges of digital transformation in higher education institutions: A brief discussion. In Proceedings of the 30th IBIMA Conference, Madrid, Spain, pp. 4490–4493, 8–9 November 2017.
G. Robertsone, I. Lapina, Digital transformation as a catalyst for sustainability and open innovation. J. Open Innov. Technol. Mark. Complex. 9, 2023.
V. García-Morales, A. Garrido-Moreno, R. Martín-Rojas, The Transformation of Higher Education After the COVID Disruption: Emerging Challenges in an Online Learning Scenario. Front. Psychol. 12, 616059, 2021. doi: 10.3389/fpsyg.2021.616059.
Eurostat [online]. Available: https://ec.europa.eu/eurostat/databrowser/view/isoc_sk_dskl_i21__custom_15582494/default/table [Accessed: 13 Feb 2025].
European Commission, Directorate-General for Education, Youth, Sport and Culture, Key competences for lifelong learning, Publications Office, 2019. [online]. Available: https://data.europa.eu/doi/10.2766/569540 [Accessed: 12 Jan, 2025].
S. Packmohr, H. Brink, Impact of the pandemic on the barriers to the digital transformation in higher education-comparing pre-and intra-COVID-19 perceptions of management students. In Proceedings of the International Conference on Business Informatics, Bolzano (Virtual), Italy, 1–3 September 2021, Springer: Berlin/Heidelberg, Germany, 2021, pp. 3–18.
L. Benavides, J. Tamayo Arias, M. Arango Serna, J. Branch Bedoya, D. Burgos, Digital transformation in higher education institutions: A systematic literature review. Sensors 20, 3291, 2020.
P. Vicente, M. Lucas, V. Carlos, P. Bem-Haja, Higher education in a material world: Constraints to digital innovation in Portuguese universities and polytechnic institutes. Educ. Inf. Technol. 25, pp. 5815–5833, 2020.
S. J. Marshall, Shaping the University of the Future: Using Tehcnology to Catalyse Change, Springer: Singapore, 2018. ISBN 9789811076190.
J. Serna Gómez, F. Díaz-Piraquive, Y. Muriel-Perea, A. Díaz Peláez, Advances, Opportunities, and Challenges in the Digital Transformation of HEIs in Latin America. In Radical Solutions for Digital Transformation in Latin American Universities, Springer: Singapore, 2021, pp. 55–75.
D. C. Brooks, M. McCormack, Driving Digital Transformation in Higher Education; EDUCAUSE: Washington, DC, USA, 2020, p. 16.
A. Teixeira, M. Gonçalves, M. Taylor, How higher education institutions are driving to digital transformation: A case study. Educ. Sci. 11, p. 636, 2021.
K. Drechsler, R. Gregory, H. T. Wagner, S. Tumbas, At the crossroads between digital innovation and digital transformation. Commun. Assoc. Inf. Syst. 47, 2020, pp. 521–538.
B. Alzahrani, H. Bahaitham, M. Andejany, A. Elshennawy, How Ready Is Higher Education for Quality 4.0 Transformation According to the Lns Research Framework? Sustainability, 13, 2021.
G. Rodríguez-Abitia, G. Bribiesca-Correa, Assessing digital transformation in universities. Future Internet 13, 52, 2021. https://doi.org/10.3390/fi13020052
T. Konaklı and R. Akdeniz, The Emergence, Reasons and Results of Resistance to Change in Teachers. International Journal on Lifelong Education & Leadership, 8(1), 2022. 10.25233/ijlel.1107137.
T. Jensen, Higher Education in the Digital Era The current state of transformation around the world. IUA 2019, pp. 626–633.
K. Valdés, S. Alpera, L. Suárez, An institutional perspective for evaluating digital transformation in higher education: Insights from the chilean case. Sustainability, 13, 9850, 2021.
M. A. Mohamed Hashim, I. Tlemsani, R. Duncan Matthews, A sustainable University: Digital Transformation and Beyond. Educ. Inf. Technol., 27, pp. 8961–8996, 2022.
M. M. Gobble, Digital strategy and digital transformation. Res. Manag. 61, 2018, pp. 66–71.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Vihra Dimitrova
This work is licensed under a Creative Commons Attribution 4.0 International License.