CLIENT RELATIONSHIP MANAGEMENT IN LATVIAN RETAIL ENTERPRISES UNDER COVID-19 CIRCUMSTANCES. ENVIRONMENT. TECHNOLOGY. RESOURCES. Proceedings of the International Scientific and Practical Conference, [S. l.], v. 1, p. 155–161, 2021. DOI: 10.17770/etr2021vol1.6573. Disponível em: https://archive-journals.rtu.lv/etr/article/view/4401.. Acesso em: 11 mar. 2026.